We accept the following methods of payment:
You must use the safe, simple and secure checkout.
Use the link in your "CONGRATULATIONS! YOU WON!" email, or click on the button contained in the auction
Credit Card - Visa, Mastercard and American Express either direct (verified users and address - we only ship to CONFIRMED billing address)
Or through Paypal (verified users and only ship to paypal CONFIRMED address) using the email check-out link only. We do not ship to UNCONFIRMED address given in paypal. If you choose to pay through PayPal (we are PayPal verified) please use the email address djjewelryinc@aol.com.
WE DO ACCEPT E-CHECKS THROUGH PAYPAL
Bidpay (Western Union Auction Payments) (5 banking days hold)
Money Orders & Cashiers Checks (5 banking days hold)
Personal Checks (14 banking days hold)
For combined shipment if you choose to pay through paypal please pay directly to www.paypal.com and use our email address djjewelryinc@aol.com.
California residents are subject to state sales tax.
Shipping, Handling, and Insurance
US Domestic Shipping:
Shipping, Handling, and Insurance (required) within the continental United States is $14.95 (Non-Refundable) for one item and $7.95 (Non-Refundable) for each additional item that is on the same order when going through checkout.
Orders are generally shipped 3 to 5 business days via air shipment service (USPS, Fedex or UPS) after receipt of your payment.
International Shipping:
International buyer to pay $35.00 (Non-Refundable) shipping, handling & insurance. Canada Shipping and Handling $25.00 (Non-Refundable) for the first item won plus $7.95 for second additional item won and $15.00 for each additional item won that is on the same order when going through checkout.
International orders are shipped via United States Postal Service (USPS) and International buyer is responsible for any incurred charges on import / customs duties & taxes from country of destination.
Combined Shipping and Handling
If you would like to receive combined shipping and handling costs, go ahead and try to win as many auctions as you can before proceeding through our checkout. At the time of checkout, all items won will be consolidated into one order for combined shipping and handling payment. Orders cannot be combined after you checkout. You are in control of combining your auctions, not DJ Jewelry, Inc. Keep in mind that all auctions must be paid for within 7 days of an auction closing.
Shipments to a California address require an additional 8.25% sales tax to be added to the total amount.
Orders normally ship within 1 business day of receiving payment.
Guarantee
Offers a 7-day money back guarantee on all purchases. If you are not satisfied with your merchandise, you have 7 days to inspect & contact us for a Return Authorization Number. We charge a 15% (of the Bid Price) restocking fee. The refund will be Bid Price ONLY less all shipping & handling, and insurance. NO EXCEPTIONS. The item returned must be in its original condition that was sold (not worn, altered, or damaged), with original tag still attached. To return an item, you must first notify us by E-mail at djjewelryinc@aol.com for a Return Authorization Number.
Customer Service
You may contact us with your product questions, order status, and returns at (818) 548-8688 or E-mail us at djjewelry@aol.com ; Mon. - Fri., 9:30 A.M. to 5:30 P.M. Pacific time.
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